FAQ

FAQ2024-02-15T11:49:37+00:00
I have a business and would like to collaborate with you, who can I contact?2020-02-27T16:23:58+00:00

If you want to collaborate with us you can speak to one of our sales representatives. Contact him from this form:

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I have a problem with my order, who can I contact?2020-02-27T16:19:59+00:00

If you have a problem with an order you can write directly in this contact form. You will be contacted as soon as possible.

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I would like to explain my project to you, who can I talk to?2020-02-27T16:18:14+00:00

You can contact our sales department directly from the form you find on the contact page

What type of clothing can I customize?2020-02-27T16:14:10+00:00

The most requested types of clothing are T-shirts, polo shirts, sweatshirts and caps.
We have a catalog with many products that you can download from the home page of the website in PDF format.
You can also request a paper copy by email and collect it from the Commercial Printing Office.

Can I print just one t-shirt?2020-02-27T16:05:29+00:00

Yes, it is possible to print a single piece with heat transfer or direct digital printing.

I have questions about my quote, who can I contact?2020-02-27T15:54:06+00:00

If you have requested a quote and need further information you can write an email to preventivi@tipografiacommerciale.com

How do you print on t-shirts and fabrics?2020-02-27T15:28:26+00:00

We have different types of printing that are recommended and chosen based on the project and printing quantities.
Today we can print and customize fabrics in these ways:

Plotter and hot transfer
Direct digital printing
Screen printing
Embroidery
Transferable Offset

Can I send material?2020-02-27T15:25:13+00:00

Yes, we have a goods collection and storage warehouse where you can receive your materials or your goods to be put into production.

Do you deliver to your home or to my office?2020-02-27T15:23:26+00:00

We have both internal and external logistics that allow us to ship and deliver almost anywhere.
Delivery times vary from area to area and costs are in proportion to the quantity of goods shipped in relation to weight and volume. They are then budgeted alongside the project when necessary.
We deliver for free in Turin and first belt.

How long does it take to receive a printout?2020-02-27T15:20:14+00:00

We cannot give precise timing because each job can have more or less complex characteristics to manage. However, we can take urgent works into consideration to manage the Customer’s needs based on the proposed project.

What type of graphics files do you support?2020-02-27T14:19:33+00:00

We work with the main graphic suites on the market. To print your files we prefer to receive the files in PDF format at print resolution and in four colours. However, we can manage different types of documents including:

JPG
TIFF
UNDESIGN
ILLUSTRATOR
PHOTOSHOP
TRANSPARENT PNGs
EPS
The files sent will be subjected to a quality control before printing, and you will be informed of any problems before proceeding with the creation of the product

Can you print graphics created by me?2020-02-27T14:16:04+00:00

Yes, you can send us your files which must be high resolution for printing (300 dpi) or in vector format.

Can I speak to an administrative representative?2016-02-28T18:05:52+00:00

For administration or billing problems you can contact the administration department directly at amministrazione@tipografiacommercialecommerciale.com or send an email from the appropriate form in the contact area.

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